Terms and Conditions
Last updated June 1, 2026.
These Terms and Conditions (“Terms”) govern Your access to and use of the website available at www.onlineai.chat (the “Website”), the “OnlineAIChat” software application (the “Application”), and all related features, AI-powered tools, generated content, subscriptions, chatbot functionality, prompts, outputs, and services offered therein (collectively, the “Services”) by Aura Health LLC, 30 N Gould ST STE R, Sheridan, Wyoming 82801, United States of America (the “Platform Operator”).
The Services may utilize or integrate artificial intelligence models, APIs, large language models, or other technologies provided by third-party providers, including but not limited to OpenAI, Anthropic, Google, Meta, xAI, or other AI service providers (the “Third-Party AI Providers”).
The Platform Operator is an independent software provider and is not affiliated with, endorsed by, sponsored by, or officially associated with any Third-Party AI Providers unless expressly stated otherwise.
All trademarks, product names, company names, and logos belonging to Third-Party AI Providers are the property of their respective owners and are used solely for descriptive or compatibility purposes.
1. Important information and disclaimers
1.1. The Terms constitute a legally binding agreement between You (“You”, “Your”, or “User”) and the Platform Operator. By accessing the Website, submitting prompts, generating outputs, using AI-powered features, creating an account (the “Account”), purchasing a trial membership or subscription, or otherwise using the Services, You acknowledge that You have read, understood, and agree to be bound by the Terms. If You do not agree to the Terms, You must not access or use the Website, the Application or the Services.
1.2. The Services are offered subject to Your acceptance of the Terms. Your use of the Services, including the purchase of a limited-duration paid trial offering temporary access to the Services (the “Trial Membership”) or an automatically renewing paid membership that provides ongoing access to the Services (the “Subscription”), constitutes Your express consent to the Terms.
1.3. The Platform Operator develops, owns, licenses, operates, and maintains the Application and provides the Services, including AI-powered tools, generated Outputs, prompts, and related functionality. The Platform Operator is responsible for the operation of the Services, payment collection, billing, and Subscription management. AI-generated Outputs may contain inaccuracies, hallucinations, biased content, outdated information, or other errors, and You are solely responsible for independently reviewing and verifying any Outputs before relying on them.
1.4. By accessing or using the Website or the Services, You confirm that You are legally capable of entering into a binding agreement and that You agree to comply with the Terms in full. The Terms contain important provisions governing dispute resolution, limitations of liability, and Your legal rights, and You are encouraged to review them carefully.
1.5. By completing a payment for the Trial Membership or the Subscription, You enter into a binding agreement with the Platform Operator for the Services and agree to comply fully with the Terms.
1.6. The Services are intended solely for general informational, productivity, research, educational, and entertainment purposes.
1.7. You are solely responsible for ensuring that Your device meets the minimum technical requirements necessary to access and use the Application, including compatible operating systems, sufficient storage, and internet connectivity. We are not responsible for any inability to access or use the Application due to device incompatibility, technical limitations, or connectivity issues on Your end.
1.8. We do not guarantee that the Services will be compatible with all devices, browsers, or operating systems, and we are not responsible for any limitations in functionality resulting from Your device configuration.
1.9. If You do not agree to the Terms, You must not access or use the Website or the Application, purchase the Trial Membership or the Subscription, or disclose Your personal information.
1.10. The Services do not guarantee uninterrupted availability of any specific AI model, provider, feature, or functionality. Certain AI models, integrations, or features may be modified, replaced, restricted, or discontinued at any time without liability.
1.11. The Platform Operator reserves the right, at its sole discretion and without prior notice, to add, remove, replace, restrict, suspend, rate-limit, modify, or discontinue any specific artificial intelligence model, provider, feature, integration, functionality, or Output capability available through the Services.
1.12. The unavailability, degradation, replacement, or removal of any specific AI model, Third-Party AI Provider, feature, or functionality shall not entitle You to any refund, credit, compensation, or price reduction except where expressly required by applicable law.
2. Eligibility
2.1. You must be at least eighteen (18) years old to access or use the Services, create the Account, purchase a Trial Membership or Subscription, submit Inputs, generate Outputs, or otherwise interact with the Services.
2.2. By accessing or using the Services, You represent and warrant that:
2.2.1. You are at least eighteen (18) years old;
2.2.2. You have the full legal capacity, authority, and right to enter and comply with these Terms;
2.2.3. Your use of the Services does not violate any applicable law, regulation, contractual obligation, or third-party right; and
2.2.4. All information provided by You in connection with the Services is accurate, complete, and not misleading.
2.3. If You access or use the Services on behalf of a company, organization, business, or other legal entity, You represent and warrant that You have full authority to bind such entity to these Terms. In such case, references to “You” and “Your” shall refer to both You and the applicable entity.
2.4. The Services are not intended for children or minors under the age of eighteen (18). The Platform Operator does not knowingly permit individuals under eighteen (18) years old to use the Services or create Accounts.
2.5. If the Platform Operator reasonably believes that You do not meet the eligibility requirements set forth in these Terms, the Platform Operator reserves the right, at its sole discretion and without liability, to suspend, restrict, terminate, or deny access to the Services or the Account.
2.6. The Platform Operator may implement reasonable verification measures, including age verification, jurisdiction verification, payment verification, fraud-prevention checks, or account authentication procedures, to confirm eligibility, prevent abuse, enforce the Terms, comply with applicable law, or maintain platform security.
3. Data Protection & Privacy
3.1. We take Your privacy and the protection of Your personal data seriously. The collection, use, disclosure, and protection of personal information in connection with Your use of the Website, the Application, and the Services are governed by our privacy policy (the “Privacy Policy”), which forms an integral part of these Terms.
3.2. The Privacy Policy explains what personal information we collect, how and why we process it, how it is shared, the rights available to You under applicable data protection laws, and how You may exercise those rights.
3.3. By accessing or using the Services, using AI-powered features or generating outputs, creating the Account, or purchasing the Trial Membership or the Subscription, You acknowledge that You have read, understood, and agree to the practices described in the Privacy Policy.
3.4. The Privacy Policy is available at: https://onlineai.chat/privacy-policy
4. Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY
Informal Dispute Resolution
4.1. Most concerns or disputes regarding the Services can be resolved informally by contacting our customer support team. Before initiating any formal legal proceedings, You agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to the Terms (each, a “Claim”) by contacting us at: [email protected]
4.2. Your notice must include:
4.2.1. Your name and contact details;
4.2.2. A description of the nature and basis of the Claim; and
4.2.3. The specific relief You are seeking, including any monetary amount.
4.3. If the Claim is not resolved within sixty (60) days of receipt of Your notice, either party may proceed as described below.
Governing Law
4.4. The Terms, and any claim, dispute, or cause of action arising out of or relating to the Terms or the Services, shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to conflict of law principles. This choice of law does not deprive consumers of any mandatory rights, protections, or remedies afforded under applicable consumer protection laws of their country or state of residence.
4.5. Except where prohibited by applicable law or where mandatory consumer protection laws provide otherwise, arbitration shall be the exclusive means of resolving any Claim, and You expressly waive any right to seek relief in a court of law, including the right to a jury trial, except as expressly permitted under this section.
Arbitration Agreement
4.6. The arbitrator’s authority is limited to awarding actual, proven damages incurred by You individually. To the maximum extent permitted by law, the arbitrator may not award punitive damages, statutory multipliers, or damages measured by reference to the alleged harm of others.
4.7. Each party shall bear its own legal fees and costs, unless the arbitrator determines that applicable law expressly requires otherwise.
4.8. You may opt out of this arbitration agreement by providing written notice to the Platform Operator within thirty (30) days of first accepting these Terms. Your opt-out notice must be sent to [email protected] and must include Your full name, email address associated with the Account, and a clear statement that You wish to opt out of the arbitration agreement. If You opt out, all other provisions of the Terms shall continue to apply.
Court Action to Assist Arbitration
4.9. Notwithstanding the foregoing arbitration provisions, either party may seek temporary, preliminary, or injunctive relief in a court of competent jurisdiction solely for the purpose of protecting its rights, enforcing intellectual property or confidentiality obligations, or preserving the status quo pending the completion of arbitration. Such court action shall not be deemed a waiver of, nor be inconsistent with, the obligation to resolve all Claims through binding arbitration as set forth in the Terms.
EU Users – Online Dispute Resolution
4.10. If You are a consumer residing in the European Union, You may, where applicable, submit a complaint through the European Commission’s Online Dispute Resolution (ODR) platform, available at: https://ec.europa.eu/consumers/odr
4.11. Participation in the ODR platform is voluntary and does not limit, replace, or otherwise affect Your statutory rights or remedies available under applicable consumer protection laws.
5. Your use of the Service
5.1. Subject to Your compliance with the Terms and all applicable laws, the Platform Operator grants You a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services solely for Your personal, non-commercial use. This license permits You to use the Services only as expressly allowed under the Terms and does not grant You any ownership rights or other proprietary interests.
5.2. You may not copy, reproduce, modify, distribute, sell, lease, sublicense, or otherwise exploit any part of the Services or their content, except where expressly permitted under the Terms or with the Platform Operator’s prior written consent. All rights not expressly granted to You are reserved by the Platform Operator.
Account Registration and Security
5.3. Access to certain features of the Services may require You to create a User Account. The Account may be created automatically following Your purchase of the Trial Membership or the Subscription. Upon successful payment, account access credentials may be provided to You via email.
5.4. You are solely responsible for maintaining the confidentiality and security of the Account credentials and for all activities conducted through the Account. You represent and warrant that all information You provide in connection with the Account is accurate, complete, and kept up to date, and You agree not to impersonate any other person or entity or misrepresent Your affiliation.
5.5. Accounts are strictly personal and intended solely for use by a single natural person unless expressly authorized otherwise in writing by the Platform Operator.
5.6. You may not share Account credentials, permit simultaneous use of the Account by multiple individuals, provide access to third parties, resell access, or use automated systems, scripts, bots, or shared infrastructures to distribute access to the Services.
5.7. The Platform Operator reserves the right to implement automated systems, device analysis, behavioral monitoring, geographic login analysis, concurrency detection, and other abuse-prevention mechanisms intended to detect unauthorized account sharing, automated access, or suspicious usage patterns.
5.8. If the Platform Operator reasonably determines that an Account has been shared, resold, abused, or used in violation of these Terms, the Platform Operator may immediately suspend or terminate access to the Services without refund.
5.9. If You believe that the Account has been accessed or used without authorization, You must notify us immediately at [email protected]. We reserve the right, in our sole discretion, to suspend, restrict, or terminate the Account or deny access to the Services if we reasonably suspect unauthorized use, fraud, security breaches, or violations of the Terms.
5.10. Usage limits, speed restrictions, fair use thresholds, token limits, message caps, or feature availability may vary depending on the selected Subscription plan, operational requirements, system capacity, abuse-prevention controls, Third-Party AI Provider limitations, or other technical and commercial considerations.
How the Services Work
5.11. The Services provide Users with access to AI-powered tools, chatbot functionality, content generation features, prompts, automations, and other software functionalities that may generate text, images, summaries, recommendations, responses, or other outputs (“Outputs”) based on User-provided inputs (“Inputs”).
5.12. A typical User experience may include interacting with AI tools, submitting prompts or requests, receiving AI-generated Outputs, accessing saved conversations or generated content, and using additional features made available through the Services.
5.13. Certain features of the Services may require payment of applicable Fees, Trial Memberships, or Subscriptions. Upon successful payment, Users may receive immediate access to premium AI features, higher usage limits, enhanced functionality, additional tools, or other paid components of the Services.
5.14. While the Trial Membership or Subscription remains active, Users may continue using the Services within the applicable usage limits, feature availability, and operational restrictions established by the Platform Operator. Certain features, AI models, tools, Outputs, or integrations may be modified, rate-limited, restricted, suspended, or discontinued at any time.
5.15. The Platform Operator does not guarantee the continued availability, storage, retention, accessibility, or recoverability of any conversations, Inputs, Outputs, generated content, chat history, files, settings, or Account-related data. Users are solely responsible for retaining copies of any information they wish to preserve.
5.16. You agree to use the Services only for lawful purposes and in compliance with these Terms and applicable law.
5.16.1. Your use of the Services is strictly conditioned upon Your compliance with the applicable usage policies, safety requirements, acceptable use rules, and other operational restrictions imposed by the Third-Party AI Providers integrated into the Services, including but not limited to OpenAI, Anthropic, Google, Meta, xAI, or other providers.
5.16.2. Any violation by You of applicable Third-Party AI Provider policies, including attempts to generate prohibited content, bypass safety systems, abuse APIs, or engage in restricted activities, shall constitute a material breach of these Terms and may result in immediate suspension, restriction, or termination of access to the Services without refund.
5.17. Outputs generated through the Services are produced automatically by artificial intelligence systems. Additional disclaimers and limitations regarding Outputs are set forth in Sections 11 and 12.
5.18. The Services are not intended to replace professional advice, professional judgment, or independent human review.
5.19. Additional provisions regarding ownership, Inputs, Outputs, and intellectual property rights are set forth in Section 10.
5.20. The Platform Operator does not review all Inputs or Outputs and is not responsible for user-generated content, prompts, requests, or AI-generated Outputs created through the Services.
5.21. You acknowledge and agree that Inputs, prompts, Outputs, generated content, conversations, files, and other interactions submitted through the Services may not be treated as confidential or legally privileged.
Prohibited Uses
5.22. You agree not to misuse the Services or permit others to do so. Prohibited conduct includes, without limitation, creating multiple Accounts, transferring or selling the Account, accessing the Services through another User’s Account without authorization, providing false or misleading information, or using the Services for commercial purposes without express written consent.
5.23. You further agree not to engage in any prohibited use of the Services, including the activities described below.
5.23.1. to generate unlawful, fraudulent, deceptive, defamatory, harassing, abusive, hateful, sexually explicit, violent, or otherwise prohibited content;
5.23.2. to impersonate any person or entity or falsely suggest affiliation, endorsement, or authenticity;
5.23.3. to generate spam, phishing materials, malware, malicious code, social engineering content, or harmful automated activity;
5.23.4. to violate intellectual property rights, privacy rights, publicity rights, confidentiality obligations, or applicable laws;
5.23.5. to attempt to bypass usage limits, safety systems, content moderation measures, access restrictions, or technical protections implemented within the Services;
5.23.6. to scrape, systematically extract, harvest, or copy substantial portions of Outputs, prompts, models, workflows, or other parts of the Services;
5.23.7. to submit sensitive personal information, protected health information, payment card data, government identifiers, passwords, or highly confidential information into the Services unless expressly permitted.
5.24. The Platform Operator reserves the right, at its sole discretion, to implement automated or manual monitoring, filtering, rate limiting, moderation, restriction, suspension, or blocking mechanisms intended to prevent abuse, misuse, unlawful activity, excessive consumption, security threats, policy violations, or operational risks associated with the Services.
5.25. The Platform Operator may cooperate with law enforcement authorities, regulators, courts, governmental agencies, payment processors, fraud prevention providers, or other authorized third parties where reasonably necessary to investigate suspected unlawful activity, enforce the Terms, protect users or third parties, or comply with applicable law.
5.26. The Platform Operator reserves the right, but not the obligation, to remove, restrict, disable, block, review, report, preserve, or disclose any Inputs, Outputs, Accounts, or activities where reasonably necessary to comply with applicable law, enforce the Terms, protect users or third parties, respond to legal requests, prevent harm, investigate violations, or mitigate legal, operational, reputational, or security risks.
5.27. You may not access, use, export, re-export, provide, or otherwise make available the Services in violation of applicable export control laws, sanctions regulations, trade restrictions, or embargo laws of the United States, the European Union, or other applicable jurisdictions.
5.28. Any violation of this section may result in the immediate suspension or termination of the Account.
Suspension and Termination of Access
5.29. We reserve the right, at our sole discretion and without prior notice, to suspend, restrict, or terminate Your access to the Services and the Account if we determine that You have violated the Terms, engaged in fraudulent, abusive, unlawful, or high-risk conduct, posed a security or legal risk, or where such action is required by law, a regulatory authority, a payment processor, or fraud-prevention requirements. For the avoidance of doubt, a failed payment attempt alone does not automatically require immediate suspension or termination of access and does not automatically terminate the Subscription.
5.30. Suspension or termination of access does not relieve You of any payment obligations validly incurred prior to such action and does not entitle You to any refund, except where required by applicable law.
6. Fees, Trial & Subscription Plans
Fees and Payment Authorization
6.1. Certain parts of the Services are offered for a fee (“Fees”). The applicable Fees, currency, billing terms, the Trial Membership duration, the Subscription duration (the “Subscription Period”), and renewal conditions will be disclosed to You prior to purchase, including during the checkout process and/or on the payment screen. By providing Your payment information and completing a purchase, You authorize the Platform Operator to charge Your selected payment method for all applicable Fees, including any recurring Subscription charges, in accordance with the Terms and the disclosures presented at checkout.
6.2. You agree to provide current, complete, and accurate payment and account information and to promptly update such information as necessary to ensure successful payment processing. Fees may be charged in the currency displayed at checkout or in the order confirmation. Any currency conversions, foreign transaction fees, bank commissions, or additional charges imposed by Your payment provider remain Your sole responsibility. The specific amount and currency charged are determined based on Your detected jurisdiction, selected payment method, and the regional pricing applicable at the time of checkout. You are responsible for reviewing the final summary on the payment screen before authorizing the transaction.
6.2.1. Unless otherwise expressly stated at checkout, all Fees are exclusive of applicable taxes, duties, levies, or governmental charges, including VAT, GST, or sales taxes, which may be charged additionally where required by applicable law.
6.3. We reserve the right to correct any pricing, currency display, billing, or checkout errors, inaccuracies, or omissions, even if payment has already been requested or received. In the event of such an error, we may cancel, void, or adjust the affected transaction and, where applicable, issue a refund or request the correct payment amount, to the extent permitted by applicable law.
Trial Membership
6.4. New Users may be offered a one-time paid Trial Membership that provides limited access to the Services for the period disclosed at checkout. The applicable Trial Membership fee, currency, included features, and duration will be presented to You before payment authorization and may also be additionally confirmed in the order confirmation message. The Trial Membership duration is seven (7) days, and access to the Services is granted immediately upon successful payment.
6.5. The Trial Membership is intended to allow Users to access premium AI features, Outputs, tools, enhanced functionality, and other paid components of the Services for evaluation purposes. Unless You cancel before the end of the Trial Membership period, the Trial Membership will automatically convert into a paid Subscription under the billing terms disclosed at checkout and confirmed in the order confirmation.
Subscription and Automatic Renewal
6.6. After the Trial Membership period, Your access to the Services will automatically continue under the Subscription unless You cancel in accordance with the Terms. Each Subscription Period is twenty-eight (28) days. The Subscription fee, currency, the Subscription Period, and renewal terms will be additionally disclosed to You at checkout and/or in the order confirmation. You acknowledge that the Subscription constitutes a recurring payment obligation and that renewal charges will be applied automatically at the beginning of each new Subscription Period unless You cancel prior to renewal.
6.7. By purchasing the Trial Membership or the Subscription, You expressly acknowledge and agree that Your selected payment method will be charged automatically for each Subscription Period without further authorization and that the Subscription will continue until You cancel it. We may change the Subscription fees from time to time and will notify You in advance of any such changes. Updated Fees will not apply to the current Subscription Period, and if You do not agree to the revised Fees, You must cancel the Subscription before the changes take effect.
6.7.1. Following the purchase of the Trial Membership or the Subscription, You may receive an order confirmation by email or through the Services. Such confirmation may include, where applicable, the purchased plan, the amount charged, the currency, the applicable billing interval, the renewal terms, and the entity that processed the payment. In the event of any discrepancy between the checkout disclosures and the order confirmation, the checkout disclosures shall prevail unless applicable law requires otherwise.
Timing of Charges and Billing date
6.8. The billing date for the Subscription is generally the date on which the applicable Subscription fee is successfully charged to Your payment method. The Subscription fees are generally charged in advance at the beginning of each Subscription Period. If a renewal payment cannot be successfully processed, the Subscription may expire in accordance with these Terms.
6.9. You acknowledge that billing cycles and payment collection timing may vary due to calendar differences, payment processing delays, technical adjustments, fraud-prevention checks, processor requirements, or operational considerations. The Platform Operator does not guarantee that any payment will be successfully processed on the first attempt or at any specific time. If a payment attempt is declined by Your financial institution, access to the paid Services may be suspended or terminated until a valid payment method is provided and a successful payment is completed. The Platform Operator is not responsible for payment failures caused by insufficient funds, bank restrictions, expired payment methods, or other factors outside their control.
6.10. If a renewal payment cannot be successfully processed for any reason, including insufficient funds, expired payment methods, payment provider restrictions, or failed authorization, the Subscription may expire, and access to the paid Services may be suspended or terminated until a valid payment is successfully completed.
6.11. You may cancel the Trial Membership or the Subscription at any time in accordance with Section 7 of the Terms. To avoid being charged for the next Trial Membership conversion or the next Subscription Period, cancellation must be completed before the applicable renewal or conversion date disclosed to You at checkout, in the order confirmation, or within the Account settings.
6.12. Cancellation stops future recurring charges only from the effective cancellation date and does not affect any Fees already charged or validly authorized prior to cancellation, except where required by applicable law.
7. Cancellation
7.1. You may cancel the Trial Membership or the Subscription at any time before the end of the applicable Trial Membership or Subscription Period. Cancellation may be completed either by logging into the Account and using the available cancellation functionality within the platform, or by contacting customer support at [email protected] using the email address associated with the Account.
7.2. To prevent the next recurring charge, cancellation must be completed before the applicable renewal or conversion date. If cancellation is submitted after that date, the next charge may still be processed and the cancellation will take effect from the end of the then-current paid Subscription Period, except where required otherwise by applicable law.
7.3. Upon successful cancellation, the Subscription will not renew again, and no further recurring Fees will be initiated after the end of the then-current paid Subscription Period. Unless otherwise required by applicable law or expressly stated in the Services, cancellation of the Subscription does not automatically delete the Account. The Account deletion may be requested separately in accordance with the Terms or Privacy Policy. For the avoidance of doubt, cancellation does not affect any Subscription Period that has already been paid for prior to the effective date of cancellation.
7.4. The Subscriptions are personal to the User and remain subject to the account usage restrictions, eligibility requirements, and anti-sharing provisions set forth in Section 5 of these Terms.
7.5. We reserve the right, at our sole discretion, to modify, update, or discontinue the Subscription terms, benefits, pricing, promotions, eligibility requirements, or available features at any time. Any such changes will apply prospectively and will not affect the current Subscription period. In the event of a material change, such as an increase in the Subscription pricing, we will provide reasonable advance notice (no less than 30 days) via email, giving You the opportunity to cancel the Subscription before the updated terms take effect. Continued use of the Subscription after the effective date of the changes constitutes Your acceptance of the updated Terms.
8. Refund Policy
8.1. All Trial Memberships and Subscriptions constitute digital services that are made available immediately after purchase. Refund requests may be submitted to the Platform Operator and will be reviewed in good faith on a case-by-case basis, taking into account the circumstances of the request, applicable law, and the User’s use of the Services.
8.2. If You believe You are entitled to a refund, You must contact customer support at [email protected] and provide the email address associated with the Account, details of the relevant purchase, and a clear explanation of the reasons for Your refund request. Refund requests will not be considered unless submitted directly to customer support. The Platform Operator aims to respond to refund-related requests within a reasonable timeframe and will make reasonable efforts to resolve genuine billing issues fairly and efficiently.
8.2.1. If You believe that You were charged in error or experienced a technical fault that materially prevented access to the Services, please contact customer support. The Platform Operator will investigate such requests in good faith and, where a billing error or qualifying technical issue is confirmed, may issue an appropriate refund, credit, or other reasonable remedy within a reasonable period of time.
8.3. If You experience a billing issue or believe a charge was made in error, we encourage You to contact customer support before initiating a chargeback or payment dispute. In many cases, billing concerns can be resolved more quickly through customer support than through the formal chargeback process.
8.4. If a chargeback or payment dispute is initiated in relation to a transaction authorized in accordance with these Terms, the Platform Operator may investigate the matter and provide relevant transaction records, billing information, account activity logs, and other information reasonably necessary to the applicable payment processor, financial institution, or dispute-resolution body for the purpose of responding to the dispute.
8.5. Trial Membership fees are intended to provide immediate access to the Services and are generally not refundable once access has been granted. However, the Platform Operator may review refund requests on a case-by-case basis, including where a billing error, technical issue, or other exceptional circumstance is identified.
8.6. Subscription fees are charged in advance for each Subscription Period. Once a Subscription Period has commenced, refunds for unused portions of the Subscription are generally not available. However, the Platform Operator may consider refund requests where required by applicable law, where a billing error has occurred, or where exceptional circumstances reasonably justify a refund.
8.7. If You are a consumer residing in the European Union, You typically have the right to withdraw from distance contracts within fourteen (14) days. However, by purchasing the Trial Membership or the Subscription, You request immediate access to the digital content (Outputs, generated content, and digital Services):
8.7.1. Performance of the contract begins immediately upon Your payment and account activation; and
8.7.2. You thereby expressly waive and lose Your right of withdrawal from the moment the performance of the Service has begun. Therefore, once access to the Services is granted, You generally cannot cancel the purchase to receive a refund for that specific billing period under the right of withdrawal regulations.
9. Third Party Websites
9.1. The Services may contain links to third-party websites, services, or content (“Third-Party Websites”) that are not owned or controlled by the Platform Operator.
9.2. We do not control, endorse, or assume responsibility for any Third-Party Websites, including their content, accuracy, availability, privacy practices, or terms of use. Certain third-party providers may additionally support payment processing, recurring billing, fraud prevention, analytics, customer support, hosting, or other operational functions related to the Services. Accessing Third Party Websites is done at Your own risk.
9.3. Certain features of the Services may rely on, integrate with, or provide access to third-party artificial intelligence systems, APIs, infrastructure, hosting providers, cloud services, moderation systems, or related technologies operated by independent third-party providers.
9.4. Your use of any third-party provider technologies integrated into the Services may additionally be subject to the policies, technical limitations, availability, or operational requirements of such providers.
9.5. The availability, performance, functionality, response quality, speed, pricing, or compatibility of certain AI features may depend on third-party providers and may change at any time without notice. The Platform Operator is not responsible for interruptions, limitations, inaccuracies, outages, policy changes, deprecations, or failures caused by third-party providers or infrastructure.
9.6. You acknowledge and agree that the Platform Operator shall not be liable for any acts, omissions, Outputs, policies, model behavior, content filtering decisions, data processing practices, service interruptions, security incidents, or other actions attributable to third-party providers.
9.7. Your interactions with Third Party Websites are governed solely by the terms and policies of those third parties, and not by the Terms.
10. Intellectual Property
10.1. All rights, title, and interest in and to the Services, including without limitation the Website, the Application, software, AI tools, prompts, chatbot interfaces, workflows, automations, generated content structures, designs, algorithms, source code, user interface elements, databases, text, graphics, images, icons, logos, trademarks, service names, and all related materials and content (collectively, the “Intellectual Property”), are owned by or licensed to the Platform Operator and are protected by applicable intellectual property, trademark, and copyright laws.
10.2. The name “OnlineAIChat” and all related brand elements are the exclusive property of the Platform Operator and may not be used, reproduced, or displayed without prior written consent, which may be withheld at our sole discretion. Except for the limited license expressly granted to You under the Terms, nothing in the Terms grants You any right, title, or interest in or to any Intellectual Property.
10.3. Subject to Your ongoing compliance with the Terms, You are granted a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services and any Outputs solely for Your personal, non-commercial use.
10.3.1. Due to the nature of artificial intelligence systems and machine learning technologies, Outputs generated through the Services may not be unique and similar or identical Outputs may be generated for other users.
10.4. This license does not permit You to copy, reproduce, modify, distribute, publish, sell, sublicense, commercially exploit, or otherwise misuse any part of the Services or Outputs, nor to remove, alter, or obscure any proprietary notices or intellectual property rights contained therein, unless expressly authorized in writing by the Platform Operator.
10.5. Subject to applicable law and third-party provider restrictions, You retain ownership of Inputs voluntarily submitted through the Services.
10.5.1. By submitting Inputs through the Services, You grant the Platform Operator a non-exclusive, worldwide, royalty-free license to process, transmit, store, analyze, reproduce, modify, and utilize such Inputs solely for the purposes of operating, maintaining, securing, improving, moderating, and providing the Services, subject to the Privacy Policy and applicable law.
10.5.2. Unless expressly stated otherwise in the Privacy Policy or within the Services, Inputs and Outputs may be processed by the Platform Operator and/or Third-Party AI Providers for operational, security, abuse-prevention, moderation, debugging, analytics, service optimization, or other functionality-related purposes, subject to applicable law.
10.6. Outputs generated through the Services are provided solely for Your personal and lawful use. You may not publish, distribute, resell, sublicense, commercially exploit, mass-distribute, or otherwise misuse Outputs in violation of these Terms, applicable law, third-party rights, or third-party provider policies.
10.6.1. You may not use the Services, Outputs, prompts, workflows, or any related content for the purpose of developing, training, fine-tuning, benchmarking, evaluating, improving, or operating competing artificial intelligence systems, machine learning models, datasets, or similar technologies without prior written authorization from the Platform Operator.
10.7. If You submit any feedback, suggestions, ideas, or other input regarding the Services, You grant the Platform Operator a perpetual, irrevocable, worldwide, royalty-free, and fully sublicensable license to use, reproduce, modify, adapt, publish, and incorporate such feedback into the Services or other products without compensation, attribution, or restriction.
10.8. The Services may display names, trademarks, service marks, or content belonging to third parties. Such third-party intellectual property remains the exclusive property of its respective owners, and no rights are granted to You in relation to such materials.
10.8.1. References within the Services to third-party artificial intelligence models, providers, products, trademarks, or technologies, including but not limited to OpenAI, ChatGPT, GPT, Anthropic, Claude, Google, Gemini, Meta, Llama, xAI, or Grok, are used solely for descriptive, compatibility, informational, or interoperability purposes.
10.9. All such trademarks, product names, and brand elements remain the property of their respective owners. The Platform Operator does not claim any ownership rights in third-party trademarks and does not imply any endorsement, sponsorship, partnership, or affiliation unless expressly stated otherwise.
10.10. For Your convenience, the Website and the Application may include links to third-party websites. We do not control, endorse, or assume responsibility for the content, availability, or practices of such third-party websites, and Your access to them is at Your own risk.
10.11. The Platform Operator reserves all rights not expressly granted under these Terms. No rights or licenses are granted to You by implication, estoppel, or otherwise except as expressly stated herein.
10.12. You are solely responsible for any damage, loss, or liability arising from Your infringement or misuse of any intellectual property rights, including unauthorized copying, distribution, modification, or use of trademarks, content, or software in violation of the Terms or applicable law. We reserve the right to take any legal action available to protect our Intellectual Property.
10.13. If You believe that any content available through the Services infringes Your intellectual property rights or other rights, You may submit a notice to the Platform Operator containing sufficient information to identify the allegedly infringing material and the basis of Your claim. The Platform Operator reserves the right to remove or restrict access to content alleged to infringe third-party rights at its sole discretion.
11. Not Professional Advice
11.1. The Services and all Outputs are provided solely for general informational and entertainment purposes.
11.2. The Services do not constitute and are not intended to replace legal, financial, tax, accounting, investment, medical, psychological, psychiatric, therapeutic, employment, compliance, cybersecurity, or other professional advice, services, diagnosis, or consultation.
11.3. Outputs generated through the Services are produced automatically by artificial intelligence systems and may contain inaccuracies, misleading information, offensive content, biased material, hallucinations, or other errors. The Platform Operator does not guarantee the accuracy, reliability, legality, completeness, or suitability of any Outputs.
11.3.1. AI-generated Outputs, including generated text, images, audio, code, summaries, recommendations, or other content, may contain fictional, synthetic, manipulated, misleading, inaccurate, offensive, unlawful, infringing, unsafe, or inappropriate material and may resemble real persons, copyrighted works, trademarks, brands, or existing content.
11.3.2. The Platform Operator does not guarantee that generated images, visual content, avatars, likenesses, faces, artwork, or other generated media will be accurate, unique, non-infringing, lawful, appropriate, safe, or suitable for any particular purpose.
11.3.3. If You choose to publish, distribute, share, or otherwise use AI-generated content, You are solely responsible for ensuring that such use complies with applicable law, intellectual property rights, publicity rights, privacy rights, platform rules, and third-party rights.
11.3.4. The Platform Operator does not verify the originality, ownership, legality, authorship, licensing status, consent status, or non-infringing nature of any AI-generated images, likenesses, artwork, avatars, voices, videos, or other synthetic media generated through the Services.
11.3.5. You are solely responsible for ensuring that any generated content involving real persons, faces, likenesses, voices, brands, trademarks, copyrighted works, public figures, or identifiable individuals complies with all applicable laws, platform policies, consent requirements, publicity rights, biometric privacy laws, and intellectual property rights.
11.3.6. The Platform Operator does not guarantee that any AI-generated content is eligible for copyright protection, commercially usable, non-infringing, or legally suitable for publication, monetization, licensing, advertising, or commercial exploitation.
11.4. You acknowledge and agree that You are solely responsible for independently reviewing, evaluating, verifying, and validating any Outputs before relying on, publishing, distributing, implementing, or using them for any purpose.
11.5. The Services are not intended for use in high-risk, safety-critical, regulated, or professional decision-making environments, including but not limited to medical diagnosis, legal advice, financial investments, employment decisions, credit decisions, compliance determinations, emergency response, infrastructure control, or similar contexts where inaccurate Outputs could result in harm, liability, injury, damages, or legal consequences.
11.5.1. The Services are not intended to diagnose, treat, cure, prevent, monitor, or manage any medical, psychiatric, psychological, or mental health condition and must not be used as a substitute for licensed healthcare professionals, emergency services, crisis intervention, or clinical judgment.
11.5.2. The Services are not designed to detect, respond to, or manage emergencies, crisis situations, suicidal ideation, self-harm risks, violent behavior, abuse situations, or other dangerous circumstances. If You believe that You or another person may be in danger or require emergency assistance, You must immediately contact qualified emergency responders, law enforcement, medical professionals, or crisis support services.
11.5.3. Due to the nature of artificial intelligence systems, the Services may generate content that some Users may consider offensive, inappropriate, disturbing, explicit, inaccurate, politically sensitive, biased, or objectionable. The Platform Operator does not endorse or approve any AI-generated Outputs. AI-generated Outputs do not necessarily reflect the views, opinions, beliefs, recommendations, or positions of the Platform Operator.
11.5.4. You are solely responsible for complying with all applicable laws and regulations when using the Services, including laws relating to artificial intelligence, consumer protection, privacy, intellectual property, defamation, impersonation, biometric data, publicity rights, and generated media.
11.5.5. The Platform Operator strictly prohibits the use of the Services to generate, request, upload, distribute, or facilitate unlawful sexual content, exploitative content, non-consensual intimate imagery, child sexual abuse material, sexualized depictions of minors, or any other content prohibited by applicable law or third-party provider policies.
11.5.6. The Platform Operator reserves the right, but not the obligation, to implement automated moderation, filtering, blocking, monitoring, restriction, or review mechanisms intended to detect or prevent prohibited, unsafe, unlawful, abusive, infringing, or policy-violating Inputs or Outputs.
11.6. Any reliance on the Services or Outputs is solely at Your own risk.
11.6.1. You acknowledge and agree that You will not rely on the Services or any Outputs as the sole basis for making legal, financial, medical, employment, compliance, safety-critical, or other significant decisions without independent human review and professional verification.
11.6.2. You agree that You will not use the Services or any Outputs for fully automated decision-making processes or high-risk activities that may materially affect an individual’s legal rights, financial status, employment opportunities, medical treatment, safety, or other significant interests without meaningful independent human review and oversight.
11.6.3. You may not falsely represent AI-generated Outputs as exclusively human-created content where such representation would be misleading, deceptive, unlawful, or materially harmful.
12. Disclaimer Of Warranties
12.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
12.2. The Platform Operator expressly disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, security, reliability, or uninterrupted access to the Services.
12.3. The Platform Operator develops, operates, and maintains the Application and the Services. However, to the fullest extent permitted by applicable law, the Platform Operator does not guarantee the accuracy, legality, reliability, availability, completeness, safety, suitability, or outcomes of any Outputs, generated content, AI features, recommendations, or functionality provided through the Services. AI-generated Outputs may contain inaccuracies, omissions, fictional information, outdated information, biased content, or other errors. You acknowledge and agree that AI-generated content is generated algorithmically and may not always be accurate, complete, reliable, or suitable for Your intended purpose. You are solely responsible for independently reviewing, verifying, and evaluating any AI-generated output before relying on it. The Platform Operator does not guarantee the continuous availability of any specific artificial intelligence model, provider, feature, integration, or functionality. AI models and third-party services may be modified, restricted, degraded, rate-limited, suspended, or discontinued at any time without notice. You acknowledge that artificial intelligence and machine learning technologies are inherently probabilistic and experimental in nature and may produce inconsistent or unpredictable Outputs.
12.4. Some jurisdictions do not allow the exclusion of certain warranties. To the extent such exclusions are not permitted by applicable law, the above disclaimers shall apply only to the maximum extent permitted.
13. LIMITATION OF LIABILITY
13.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE PLATFORM OPERATOR OR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF INCOME, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR ANY CLAIMS RELATED TO AI-GENERATED OUTPUTS, GENERATED CONTENT, AUTOMATED DECISIONS, OR RELIANCE ON OUTPUTS, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES, INCLUDING ANY FAILED PAYMENTS, BANK DECLINES, PROCESSOR ERRORS, OR CHARGEBACKS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2. Without limiting the foregoing, the Platform Operator shall not be liable for any damages, losses, liabilities, claims, or consequences arising out of or relating to:
13.2.1. reliance on, use of, or decisions made based on AI-generated Outputs, including inaccurate, misleading, incomplete, biased, offensive, hallucinated, or otherwise defective Outputs;
13.2.2. third-party AI provider failures, outages, interruptions, policy changes, or model behavior;
13.2.3. unauthorized access to, modification of, or use of Inputs or Outputs by third parties;
13.2.4. loss of business opportunities, reputational harm, regulatory issues, or compliance failures resulting from use of the Services.
13.2.5. any copyright claims, trademark disputes, publicity rights claims, defamation claims, deepfake-related claims, or other third-party claims arising from AI-generated Outputs or user-submitted Inputs.
13.3. Without limiting the foregoing, and to the maximum extent permitted by applicable law, the total aggregate liability of the Platform Operator for any claim arising out of or relating to the Services or the Terms, regardless of the form of action, shall not exceed the greater of (a) USD 100, or (b) the total amount paid by You for the Services during the thirty (30) days immediately preceding the event giving rise to the claim.
13.4. The Services may contain user-generated Inputs, prompts, uploaded materials, and AI-generated Outputs that are not controlled or verified by the Platform Operator.
13.4.1. The Platform Operator does not pre-screen, monitor, endorse, or guarantee the legality, accuracy, safety, authenticity, or appropriateness of all Inputs or Outputs made available through the Services.
13.5. Nothing in the Terms shall exclude or limit liability for gross negligence or willful misconduct, death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law. For Users residing in the European Union, the European Economic Area, or the United Kingdom, these limitations apply only to the extent permitted by mandatory consumer protection laws.
13.6. You acknowledge and agree that the Fees charged for the Services reflect the allocation of risk set forth in these Terms and that the limitations of liability contained herein are an essential basis of the bargain between You and the Platform Operator.
13.7. For the avoidance of doubt, the Platform Operator is responsible solely for providing access to the Services in accordance with these Terms. Except where expressly required by applicable law, the Platform Operator does not assume responsibility for the accuracy, legality, reliability, suitability, or outcomes of any Outputs or user reliance on the Services.
13.8. In jurisdictions where limitations of liability for AI-generated content, automated systems, or digital services are restricted by applicable law, the limitations contained in these Terms shall apply to the maximum extent permitted by law.
14. INDEMNIFICATION
14.1. To the fullest extent permitted by applicable law, You agree to indemnify, defend, and hold harmless the Platform Operator, and its respective officers, directors, employees, agents, affiliates, licensors, service providers, successors, and assigns from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to Your access to or use of the Services.
14.2. This indemnification obligation includes, without limitation, claims arising from Your violation of the Terms, misuse of the Services, reliance on Outputs, violation of any applicable law or regulation, or infringement of any third-party rights. This obligation survives the termination or expiration of the Terms and Your use of the Services.
15. MODIFICATIONS TO THE TERMS
15.1. We reserve the right to modify or update the Terms at any time.
15.2. Any changes will be posted on the Website, and the “Last updated” date will be revised accordingly. Changes will become effective upon posting unless stated otherwise.
15.3. Your continued use of the Services after the effective date of the updated Terms constitutes Your acceptance of the revised Terms. If You do not agree to the updated Terms, You must stop using the Services and cancel the Subscription.
16. GOVERNING LAW & JURISDICTION
16.1. The Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States of America, without regard to conflict of law principles, except to the extent mandatory consumer protection laws provide otherwise.
17. MISCELLANEOUS
17.1. These Terms, together with the Privacy Policy and any other policies expressly referenced herein, constitute the entire agreement between You and the Platform Operator regarding Your use of the Services.
17.2. If any provision of the Terms is held by a court or other authority of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17.3. Any failure or delay by us in exercising any right, power, or remedy under the Terms shall not operate as a waiver of that right or remedy. A waiver on one occasion shall not be construed as a waiver of any right or remedy on any other occasion.
17.4. The Platform Operator shall not be liable for any failure or delay in performance resulting from events beyond reasonable control, including acts of God, cyberattacks, internet outages, payment processor failures, banking disruptions, infrastructure failures, labor disputes, governmental actions, sanctions, natural disasters, wars, civil unrest, epidemics, force majeure events, or failures, outages, restrictions, rate limits, deprecations, or interruptions affecting third-party artificial intelligence providers, APIs, cloud infrastructure, hosting systems, or machine learning services.
17.5. You may not assign or transfer any of Your rights or obligations under the Terms, whether by operation of law or otherwise, without our prior written consent. We may assign or transfer our rights and obligations under the Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all assets.
17.6. The headings and section titles used in the Terms are for convenience only and shall not affect the interpretation of any provision.
18. CONTACT INFORMATION
For questions regarding the Services, billing, cancellations, refunds, or the Terms, please contact us at: Support Email: [email protected] Platform Operator:
Rhodium Commerce LLC 16192 Coastal Hwy, Lewes, Delaware 30268, United States of America.